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Here we share some of the success stories that some of our service users (both persons with disabilities and employers) succeeded to realise employment.

Story of Aslam and Giant Supermarket

Aslam on his Motorbike

Aslam Sulaiman (27 years old)

Aslam has learning disability. After completing his secondary school in Special Education, Aslam enrolled for a Mechanic Course. He worked as a mechanic only for a year. He could not cope with the pressure at work and decided to resign. He then joined an Employment Project run by a United Voice. Aslam was assessed on his work skills and readiness for employment when he was under training at the United Voice.

Job Matching and Negotiation with Employer
When informed of a job vacancy at a Giant, which is a hypermarket under GCH Retails (Malaysia) SDN BHD, a Job Coach of the United Voice brought Aslam to visit the work place to assess the job. The employer was informed of Aslam’s work skills as well as challenges he may face at work due to his learning disabilities. Job Coach negotiated for Aslam to be given day shift only in view of safety reasons when traveling to work. Employer was informed that the Job Coach will support Aslam at the initial stages of employment if he is offered the job. The Job Coach also informed the Employer on the government benefits for the employer and the employee.

Support at Interview

Aslam Interview

At the interview

When job matching was found suitable, the Job Coach accompanied Aslam to provide support when necessary at the job interview. Aslam was offered the job of a sales assistant.
Job Training by Hypermarket HR Department
Aslam TrainingIn-house training

The Job Coach accompanied Aslam during the first week of intensive training by the hypermarket Human Resource Department. The Job Coach explained the task to him using task analysis and systematic instructions when he had difficulty in understanding any task.
On the Job Training

Aslam On the Job

Job Coach accompanied Aslam to work on the 1st days of work at the hypermarket where he was assigned to after the training. Aslam's supervisor assigned him jobs and gave him instructions on the task assigned. Job Coach supported when Aslam had difficulties understanding instruction given or task assigned. The supervisor observed how instructions were given in simpler systematic instructions.
Natural Support and Follow-up
Aslam Natural Support & Follow Up

Job Coach supported Aslam at work until he was familiar with his task. While assisting Aslam, the Job Coach creates a Natural Support for Aslam by training the supervisor on how to support Aslam at work most effectively. By the end of the week, Aslam became familiar with the work. The Job Coach then faded out but kept in touch with supervisor and Aslam through the telephone and occasional visit. Job Coach was always available to visit Aslam at work when requested by Aslam's supervisor.

Contact us
Job Coach Network Malaysia
Department of Social Welfare
Ministry of Women, Family and Community Development
6th floor, No. 55, Persiaran Perdana
Presint 4, 62100 Putrajaya , Malaysia
Tel: 03-83231000 Fax: 03-83232063
Email: careerdevelopmentdivision@yahoo.com.my